data protection

Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. You can find detailed information on the subject of data protection in our data protection declaration listed under this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This may, for example, be data that you enter in a contact form.

Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of page access). This data is recorded automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address provided in the imprint if you have any questions about this or other questions regarding data protection. You also have the right to lodge a complaint with the responsible supervisory authority.

In addition, you have the right to request that the processing of your personal data be restricted under certain circumstances. For details, please see the privacy policy under "Right to restriction of processing".

2. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

Sofia Antoniou
Rudolf-Diesel-Str. 11
69115 Heidelberg
Germany

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

If the data processing is carried out on the basis of Art. 6 Para. 1 lit. e) or f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection in accordance with Art. 21 Para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purposes of direct marketing (objection in accordance with Art. 21 Para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation.

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg

PO Box 102932
70025 Stuttgart
Germany

The right to appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after concluding a paid contract, you are obliged to provide us with your payment details (e.g. account number for direct debit authorization), these details will be required to process the payment.

Payment transactions using common payment methods (Amex/Maestro/MasterCard/Visa/Klarna/PayPal) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, your payment data that you send to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address provided in the imprint if you have any questions about this or other questions on the subject of personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time using the address provided in the imprint. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may - with the exception of storage - only be processed with your consent or for the establishment, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to advertising emails

The use of contact data published as part of the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam emails.

3. Data Protection Officer

Legally required data protection officer

We have appointed a data protection officer for our company.

Sofia Antoniou
Rudolf-Diesel-Str. 11
69115 Heidelberg
Germany

4. Data collection on our website

Cookies

Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f) of GDPR. The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and version
operating system used
referrer URL
hostname of the accessing computer
time of the server request
IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 Para. 1 lit. f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose, the server log files must be recorded.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a) GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Inquiry by email or phone

If you contact us by email or phone, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b) GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Para. 1 lit. a) GDPR) and/or on our legitimate interests (Art. 6 Para. 1 lit. f) GDPR), as we have a legitimate interest in the effective processing of the requests addressed to us.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You can register on our website to use additional functions on the site. We only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of our services or technically necessary changes, we will use the email address you provided during registration to inform you in this way.

The data entered during registration is processed on the basis of your consent (Art. 6 Para. 1 lit. a) GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We only collect, process and use personal data to the extent that it is necessary for the establishment, content design or modification of the legal relationship (master data). This is done on the basis of Art. 6 Para. 1 lit. b) of GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures. We only collect, process and use personal data about the use of our websites (usage data) to the extent that this is necessary to enable the user to use the service or to bill them.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transfer when concluding a contract for online shops, retailers and shipping of goods

We only transmit personal data to third parties if this is necessary for the performance of the contract, for example to the company entrusted with the delivery of the goods or the credit institution responsible for processing the payment. The data will not be transmitted to any other parties or will only be transmitted if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.

Data transfer to the USA

We also use tools on our website from companies that transfer your data to the USA and store it there and, if necessary, process it further. The European Commission has adopted an adequacy decision for the EU-US data protection framework. This determines that the USA ensures an adequate level of protection for personal data from the EU that is transferred to US companies. This decision is based on new guarantees and measures introduced by the USA to meet data protection requirements. The adequacy decision includes, among other things, restrictions and guarantees regarding the access of the US intelligence services to the data. Binding guarantees have been introduced to limit the access of the US intelligence services to the necessary and proportionate extent to protect national security. In addition, increased supervision of the activities of the US intelligence services has been established to ensure that the restrictions on surveillance activities are adhered to. An independent redress mechanism has also been set up to process and resolve complaints from European citizens about access to their data. The EU-US data protection framework thus enables European companies to transfer data to certified US companies without having to introduce additional data protection guarantees. You can view a list of all certified companies at the following link:

https://www.dataprivacyframework.gov/s/participant-search.

A change in the European Commission’s decision cannot be ruled out.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is located on a server of the following Internet service provider (hoster):

Shopify International Limited

Victoria Buildings

1-2 Haddington Road

Dublin 4, D04 XN32, Ireland

How do we process your data?

The host stores all data from our website. This includes all personal data that is collected automatically or through your input. This can include in particular: your IP address, pages accessed, names, contact details and requests as well as meta and communication data. When processing data, our host follows our instructions and only processes the data to the extent necessary to fulfil its obligation to provide services to us.

On what legal basis do we process your data?

Since we address potential customers and maintain contact with existing customers via our website, the data processing by our host serves to initiate and fulfill the contract and is therefore based on Art. 6 Para. 1 lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 Para. 1 lit. f) GDPR.

Data collection on this website

Server log files
Server log files record all requests and accesses to our website and record error messages. They also contain personal data, in particular your IP address. However, this is anonymized by the provider after a short time so that we cannot assign the data to you personally. The data is automatically transmitted from your browser to our provider.

How do we process your data?
Our provider stores the server log files in order to be able to track the activities on our website and to identify errors. The files contain the following data:

browser type and version
operating system used
referrer URL
hostname of the accessing computer
time of the server request
IP address (possibly anonymized)

We do not combine this data with other data, but use it solely for statistical evaluation and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs error-free. It is also our legitimate interest to obtain an anonymized overview of access to our website. The data processing is therefore lawful in accordance with Art. 6 Para. 1 lit. f) GDPR.

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No other data is collected or is only collected on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a) GDPR). You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data that we have stored for other purposes remains unaffected.

This website uses Shopify to send newsletters. The provider is

Shopify International Limited

c/o Intertrust Ireland
2nd Floor 1-2 Victoria Buildings
Haddington Road
Dublin 4, D04 XN32
Ireland

Shopify is a service that can be used, among other things, to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter is stored on Shopify's servers in Europe.

If you do not want Shopify to analyze your data, you can unsubscribe from the newsletter at any time. We provide a link for this in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Shopify

For the purpose of analysis, the Shopify contains a so-called “tracking pixel” in emails sent by Shopify, which connects to the servers of Shopify. This way, it can be determined whether a newsletter message has been opened.

Furthermore, with the help of Shopify determines whether and which links in the newsletter message are clicked. All links in the email are so-called tracking links, which can be used to count your clicks.

More information about the analysis functions of Shopify can be found at the following link: https://www.shopify.com/legal/privacy.

Legal basis

The data processing is carried out on the basis of your consent (Art. 6 Para. 1 lit. a) GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Storage period

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and Shopify's servers after you unsubscribe from the newsletter. Data that we have stored for other purposes remains unaffected.

For further information, please refer to the data security information of Shopify under: https://www.shopify.com/legal/privacy.

Conclusion of a contract for order processing

We have entered into a contract with Shopify in which we Shopify is committed to protecting our customers’ data and not sharing it with third parties.

6. Payment providers

Payment services

So that you can conveniently pay for your purchases on our website, we use the services of payment services, i.e. external companies that process payments for us. You can find out which ones these are in the list at the end of this section.

How do we process your data?

For the payment process, you must provide certain personal data, such as your name, bank account details or credit card number. We pass this data on to the respective payment service. The respective contract and data protection provisions of the respective services apply to the transaction itself.

On what legal basis do we process your data?

We pass on your data in order to fulfil the contract that we have concluded with you. The basis for data processing is therefore Art. 6 Para. 1 lit. b) GDPR. In addition, we have a legitimate interest in processing purchases as quickly, conveniently and securely as possible. The legal basis is therefore also Art. 6 Para. 1 lit. f) GDPR. If you have consented to the transfer of your data, the data processing is based on Art. 6 Para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.

Which payment services do we use?

PayPal

What is PayPal?

Online payment service

Who processes your data?

PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg

Where can you find more information about PayPal's privacy policy?

https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

On what basis do we transfer your data to the USA?

PayPal adheres to the European Commission's standard contractual clauses

https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Klarna

On our website we offer, among other things, payment using the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).

Klarna offers various payment options (e.g. installment purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. You can read details about this in Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna checkout solution. Optimizing the checkout solution represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f) of GDPR. Cookies are small text files that are stored on your device and do not cause any damage. They remain on your device until you delete them. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Your data will be transmitted to Klarna on the basis of Art. 6 Para. 1 lit. a) GDPR (consent) and Art. 6 Para. 1 lit. b) GDPR (processing to fulfill a contract). You have the option of revoking your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations that have taken place in the past.

Shopify Payments

We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered by the payment service provider Shopify Payments, the payment will be processed by the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on the information you provided during the ordering process along with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b) GDPR. Your data will be passed on exclusively for the purpose of payment processing with Stripe Payments Europe Ltd. and only to the extent that it is necessary for this purpose. Further information on Shopify Payments' data protection can be found at the following internet address: https://www.shopify.com/legal/privacy.

Data protection information about Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy.